Senior Delivery Manager

GlobalLogic Verified

Job Description

For 15 years, GlobalLogic has partnered with businesses across every major industry to make amazing products and connect the dots between people, products, and business opportunities. Now, in an increasingly digital world that places the consumer at the center of every interaction, we’re showing businesses how they can connect the dots back to consumers, innovate within predictable budgets, and bring the next generation of digital products and services to market.

As a team, we are looking for experienced and ambitious managers who are ready to take projects under control and be responsible for the successful delivery on time within budget and scope. A successful candidate should have a background in business skills, management, budgeting, and analysis, as well as be skilled at getting the best out of the people and projects that they oversee.

Requirements:

    • 6+ years of experience in Software Development (Engineering or QA background)
    • 2+ years of experience in Project and/or Delivery Management
    • 1+ years of experience in managing projects with 30+ FTE
    • 1+ years of experience in managing manager(s)
    • Proficient in setting up Software Development and QA processes
    • Advanced level of English
    • Good interpersonal skills and ability to build good relationships with the team
    • Analytical and problem-solving skills
    • Ability to take responsibility for the tasks realization and high-quality assurance
    • Effective communication skills (related to both task realization and progress reporting)
    • Fulfilling commitments and willingness to show initiative

Job Responsibilities:

Delivery

      • Ensure overall project status is on track
      • Ensure quality of delivery is on the expected level
      • Keep teams’ performance on the expected level
      • Ensure communication with the customer is effective and transparent 
      • Ensure integration between a Client & GL teams is on the expected level
      • Ensure technical and agile skillset is on the expected level

Operation

      • Make sure all reports are regular/timely and compliant
      • Drive improvement initiatives
      • Drive BCP
      • Drive Program / Lab level activities
      • Client’s visit management
      • General location related questions

HR activities

      • Drive Career Development program for employees
      • Drive resource retention activities
      • Drive newcomers’ adaptation 

Recruitment

    • Drive the staffing process
    • Take part in interviews for key roles
    • Own the process of candidate tracking
    • Recruitment quality and progress analysis